As all garments produced are made to measure after our unique fitting process, we do not produce and offer fixed-sized products. All purchases made are hence non-refundable. Free alteration services are provided in the case of problems with sizing, subject to these being made according to pre-recorded measurements made upon fitting. Alteration services will be subject to charges in the case of changes in customer size or intent.
To ensure customer satisfaction, every piece is delivered personally, and a fitting examination will be performed to verify the quality of our product. Customers who experience discomfort with the fitting of the piece may voice these concerns throughout the course of the fitting examination. We will not be liable for any changes, refunds, or returns made after acceptance of the finished product.